Privacy Policy for Customer

To inform Customers of the overview of the business, business activities, and events of MISUMI Companies.

To sell and ship products; to provide after-sales services related to products and services; to conduct credit checks for payment; to develop products and services; to conduct various promotional activities including announcements of information on products and services; or to conduct various marketing activities including, for example, the distribution of questionnaires and conducting interviews.

To contact Customers about inquiries to MISUMI Companies.

To collect Customers' opinions and impressions about MISUMI Companies' services and products.

To provide services and products that meet the demands of each Customer by conducting research and creating statistical materials on Customers' purchase and behavior using information obtained from user registration, promotional activities, server log analysis, etc.

To share Personal Information or Customer Information with third parties as set forth in Article 4 of this Policy.

When necessary to receive orders, to ship products, or to process Customers' payment for the products or services of MISUMI Companies.

When disclosing Personal Information to contractors or vendors for purposes such as maintenance and operation of SURUGA's systems, marketing, promotional activities, credit checks for processing Customers' payment, development of products or services, after concluding non-disclosure agreement requiring such contractors to refrain from using Personal Information for any other purpose than services outsourced to them.

When disclosing information that does not identify specific individuals such as statistics data for marketing.

When permitted as an exception under applicable laws and regulations.

When Principal has explicitly consented to the disclosure.

When necessary under applicable laws and regulations.

The data items to be shared:
-Information that Customers provide to SURUGA when Customers use SURUGA's services, such as requesting catalogs, registrations, contacting SURUGA regarding products, services or websites.
-Information collected and accumulated when Customers use services such as browsing MISUMI Companies' website, keyword searches, downloading of drawings, asking for quotes, and making orders.
-Information that is automatically obtained and stored using Cookies, Web Beacons, or other technologies on the internet when customers use MISUMI Companies' websites.

The scope of entities with which the data is shared
MISUMI Companies （https://www.misumi.co.jp/company/outline/global.html）

The purpose of sharing the data:
-To inform Customers of the overview of the business, business activities, and events of MISUMI Companies.
-To sell and ship products; to provide after-sales services related to products and services; to conduct credit checks for payment; to develop products and services; to conduct various promotional activities including announcements of information on products and services; or to conduct various marketing activities including, for example, the distribution of questionnaires and conducting interviews.
- To contact Customers about inquiries to MISUMI Companies.
- To collect Customers' opinions and impressions about MISUMI Companies' services and products.7/12/2024
- To provide services and products that meet the demands of each Customer by conducting research and creating statistical materials on Customers' purchase and behavior using information obtained from user registration, promotional activities, server log analysis, etc.

Person in Charge for Management of Personal Data:
SURUGA SEIKI Co., Ltd.
505, Nanatsushinya, Shimizu-ku, Shizuoka 424-8566, Japan
Representative Director and President Nobumasa Watanabe

Organizational Security Control
SURUGA has established internal rules, such as our Information Security Basic Policy, Information Security Guidelines, and Rules for Handling Personal Information, and handles personal data according to these internal rules. SURUGA has also appointed a person responsible for handling of personal information, and conducts periodical investigation on the status of personal data handling, and has a system to respond to any incidents such as a leakage accident.

Human Security Control
SURUGA periodically conducts information security training for its employees, including how to handle personal information to ensure that personal data is handled appropriately. When personal information is provided as set forth in Article 4, SURUGA manages and supervises such parties so that the personal data is handled appropriately.

Physical Security Control
SURUGA uses security cards for entry to its offices where personal data is stored, and implements other security control actions to protect the data from being stolen or lost such as locking devices and encrypting electronic media. In the case a device or electronic media is stolen or lost, SURUGA has implemented measures such as encryption or password protection to prevent personal data from being accessed. Additionally, when personal data is to be deleted, or devices or electronic media including personal data are to be discarded, SURUGA implements measures to ensure that personal data is not recoverable from the deleted or discarded media.

Technical Security Control
Access to personal information is controlled by access restrictions to limit the scope of those who have access, and identification and authentication are performed for those who access information systems that handle personal data. Additionally, SURUGA uses its security controls to protect the systems that handle personal data to prevent unauthorized access, illegal software, or information leakage.

Understanding the environment in other countries
When SURUGA processes personal data in other countries, SURUGA understands all applicable legal requirements for personal data protections in those other countries and applies appropriate security control measures to comply with them.